SHIPPING POLICY

1. Overview

At Dezinaura, we are committed to delivering your order with speed and accuracy. We understand that receiving your items promptly and in perfect condition is of utmost importance.

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2. Processing Time

• Order Verification: All orders are subject to verification and approval. This process may take up to 48 hours.

• Preparation: Once verified, orders will be prepared for shipment. Preparation time may vary depending on product availability but generally takes about 1-3 business days.

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3. Shipping Time

• Standard Delivery: Our standard shipping timeframe is 4-10 weeks from the date of order confirmation.

• Expedited Shipping: We offer expedited shipping options for an additional fee. Please contact us at DEZINAURA@GMAIL.COM for rates and timeframes.

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4. Shipping Partn

We partner with reputable shipping companies to ensure your package arrives safely. Our partners include, but are not limited to, DHL, FedEx, UPS, and local courier services.

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5. Tracking Your Order

Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your order’s progress.

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6. Shipping Charges

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The final shipping cost will be displayed at checkout.

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7. International Shipping

We ship internationally. Please note that international shipments may be subject to customs fees and import duties of the destination country. These charges are the customer’s responsibility.

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8. Delivery Issues

• Address Accuracy: Ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

• Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact us immediately at DEZINAURA@GMAIL.COM.

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9. Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges.

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10. Contact Us

For any questions or concerns regarding shipping, please reach out to us at DEZINAURA@GMAIL.COM. Our customer service team is available to assist you.